UPS’s inaugural U.S. Jobs and Opportunity Report, released Feb. 2, 2023, frames workforce development as part of its customer-service model. The company said it had recently welcomed 100,000 seasonal employees and reported a 97.5% U.S. on-time delivery rate for the preceding holiday season. Those are company-reported figures, not an independent assessment of how compensation affected delivery performance. [story-s1]
The report describes several routes from an entry-level role to longer-term opportunity: UPS said half of its management ranks consisted of employees promoted from entry-level positions, and that nearly one-third of its 100,000 seasonal employees were promoted to permanent roles after the 2021 holiday season. It also highlighted tuition reimbursement of up to $25,000 for employees and nearly $30 million invested in education-assistance programs in 2021. The different reference periods matter: these education and promotion figures are not all measures of activity in 2023. [story-s1]
UPS characterized compensation for full-time package-delivery drivers as averaging $95,000 in annual wages and $145,000 in total compensation including health, welfare and pension contributions. The release says the report covers the U.S. small-package workforce, including about 330,000 Teamster-represented employees, and excludes international small package, supply-chain solutions and corporate units. It is therefore a company account of a defined workforce—not a like-for-like comparison across all UPS business lines or the broader logistics labor market. [story-s1]
Source documents
- UPS Releases First Jobs and Opportunity Reporthttps://about.ups.com/sg/en/newsroom/press-releases/people-led/ups-releases-first-jobs-and-opportunity-report.html