For a sole proprietor trying to resolve an IRS notice around weekday work, the agency announced a narrow scheduling alternative in March 2023. Many Taxpayer Assistance Centers were set to open Saturday, March 11, from 9 a.m. to 4 p.m.; further Saturday openings were planned for April 8 and May 13. The release described face-to-face help without appointments during those special hours. It did not promise that every center would participate. [story-s1]
Walk-in access was not the same as a general tax-preparation clinic. The IRS said Saturday visitors could use services routinely offered at an office, except cash payments, and explicitly said TACs did not prepare tax returns. The agency also directed people to its local-office lookup because services differed by center. A business owner could therefore use the announcement to identify a possible route for an account or notice issue, but needed to confirm the location and service before making the trip. [story-s1]
The release said professional telephone interpretation would be available in many languages, while sign-language interpreter appointments would be arranged for a later date. It also encouraged taxpayers to check IRS.gov before traveling. The practical distinction is between an announced access window and a resolution guarantee: the announcement described when some offices would accept walk-ins, not how quickly an individual case would be settled. These are historical 2023 arrangements, not current office hours or tax guidance. [story-s1]
Source documents
- IRS opens many Taxpayer Assistance Centers across the nation on March 11 for special Saturday hours and face-to-face help | Internal Revenue Servicehttps://www.irs.gov/newsroom/irs-opens-many-taxpayer-assistance-centers-across-the-nation-on-march-11-for-special-saturday-hours-and-face-to-face-help